Returns & Exchanges
At WHIFF CULTURE, we want you to be completely enamored with your signature scent. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for unopened and unused beauty products.
Initiate Your Request
Contact our support team at [email protected] with your order number and reason for return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original, unopened packaging to ensure they are protected during transit back to our facility.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing